What you'll gain

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Run rentals, tenancies and the money that follows

Register rental assets and set up product rates, book a contract on the calendar, take a deposit and dispatch the asset, process returns and refunds, assess damage and raise chargebacks, and read utilisation. On the property side: stand up units, run a tenancy through its full lifecycle, generate charge runs and meter-reading utility bills, and manage the rent roll, arrears and tenancy deposits from the landlord's side.

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A certificate that proves it

Pass a real exam and earn a publicly verifiable certificate employers trust.

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Practice until it sticks

Unlimited practice mode + spaced-repetition flashcards, then unlimited exam retakes.

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Lifetime access

Keep the lessons and every future update to this course, forever.

What you'll cover

5 modules · 19 lessons · timed certification exam

1. Assets & contracts 3 lessons

Setting up what you rent, and the agreement.

  • The rental module & asset register Preview · 22 min
  • Rental product setup & rates · 18 min
  • Contracts & the booking calendar · 24 min
2. Dispatch, return & deposits 4 lessons

The asset out, the deposit secured, the asset back, and the deposit settled.

  • Taking the deposit · 22 min
  • Dispatch & outstanding rentals · 20 min
  • Returns & deposit refunds · 22 min
  • Vehicles & privileges · 18 min
3. Damage, chargebacks & utilisation 2 lessons

Protecting the asset base and reporting on the hire business.

  • Damage assessment & chargebacks · 22 min
  • Rental insights & utilisation · 14 min
4. Property & Tenancy: the letting pipeline 5 lessons

From a registered property to an active tenancy that actually bills — through charge schedules.

  • The Property & Tenancy module · 22 min
  • Units, imports & unit statuses · 18 min
  • Tenancies: the agreement & its lifecycle · 22 min
  • Charge schedules & the charge run · 26 min
  • Meter readings & utility billing · 14 min
5. Rent money, care & the landlord side 5 lessons

Reading the roll and the arrears, holding deposits, paying landlords correctly — and the records that win disputes.

  • Rent roll & rent arrears · 18 min
  • Tenancy deposits · 20 min
  • Landlord statements & client money · 22 min
  • Maintenance, inspections & notices · 30 min
  • The short-let bridge · 18 min

Frequently asked

Is the certificate verifiable?

Yes. Every certificate carries a unique ID and a cryptographic signature. Anyone — an employer or a client — can confirm it instantly on our public verification page, with no login.

Do I need access to the live software?

No. The lessons teach with real, anonymised screenshots of the actual product, so you learn exactly what you'll see on the job. A live tenant helps but isn't required to complete the course or pass the exam.

How long do I have access?

Lifetime. Once you enrol you keep access to the lessons, practice mode and flashcards — including future updates to this course.

What happens if I don't pass the exam first time?

You can retake it — up to 5 attempts, with a 12-hour wait between attempts. Practice mode is unlimited, so rehearse with the same verified question bank until you're ready.

Can my team enrol together?

Yes. Talk to us about group and organisation rates — certifying a whole team is faster and cheaper than one at a time.