School-IMS Power User: My Desk, Documents & Productivity Tools
The complete, field-level operator course for My Desk, Dashboard Gadgets, Custom Modules, Help & Support and Offline Sync — lesson plans, achievements, communications, tasks, documents and pastoral records, plus your own dashboard and custom modules.
What you'll gain
Learn in the real software screens — do the actual workflow and see the result.
Pass a real exam and earn a publicly verifiable certificate employers trust.
Unlimited practice mode + spaced-repetition flashcards, then unlimited exam retakes.
Keep the lessons and every future update to this course, forever.
What you'll cover
11 modules · 30 lessons · timed certification exam
1. Orientation: My Desk, Dashboard, Custom Modules and the Toolbox Around Them 2 lessons
How the five areas of this course fit together, why the source guide disagrees with itself so often here, and what this course deliberately does not re-teach.
- My Desk, Dashboard, Custom Modules and the toolbox around them Preview · 14 min
- The AI Assistant: two incompatible descriptions, and what the live screen actually shows · 16 min
2. Lesson Plans 3 lessons
The real Write and View screens against four competing guide field-counts, and a real, populated week of lesson plans to work from.
- Writing a lesson plan: the real form, and four competing guide field-counts Preview · 20 min
- Finding lesson plans: the real View screen, and a real week's worth of real plans · 18 min
- Templates, curriculum tracking and the deeper lesson-plan screens · 18 min
3. Daily Achievements 2 lessons
What the real, live screens show — a staff reflective journal — against three incompatible guide narratives, none of which match.
- The real Daily Achievements Log: a staff journal, not a pupil merit system Preview · 18 min
- What the guide claims instead: three incompatible achievement models · 16 min
4. Communications: Email, SMS, Memo and Inbox 4 lessons
The real, simpler-than-documented email, SMS and memo forms, with email sending switched off on this tenant, plus a worked communication scenario.
- Email and SMS: the real forms, and email sending switched off on this tenant Preview · 18 min
- Email templates and mail merge · 14 min
- Office Memo: the real, simple form against four competing guide models · 18 min
- Inbox and notifications, and a worked memo-and-email communication workflow · 16 min
5. TODO and Calendar 3 lessons
A real, query-first task list with no visible Priority or Status field at all, against the guide's own irreconcilable 4-way conflict, plus the real Task Calendar and School Calendar.
- TODO: the real query-first task list, and the guide's priority-and-status contradiction Preview · 20 min
- Task Calendar and the School Calendar · 16 min
- Worked scenario: planning and tracking a week of tasks · 14 min
6. Document Manager 2 lessons
The real, personal Document Manager against four competing guide models — and a second real screen that turns out to be course #6's HR Documents screen in disguise.
- The real Document Manager, and four competing guide models for how many document screens exist Preview · 18 min
- Templates, e-signature, retention and a worked document workflow · 16 min
7. Health and Infirmary 2 lessons
The real pupil-search launcher screen, against a genuine pupil-vs-staff and 9-field-vs-16-field contradiction the launcher itself does not resolve.
- The real pupil-search launcher, and the pupil-or-staff contradiction Preview · 16 min
- Medication, injury reports and outbreak tracking · 16 min
8. Library, Alumni, Disciplinary and Scholarship 4 lessons
A lending-policy conflict with no live screen to settle it, a real bulk alumni mechanism nobody's guide page describes, the disciplinary log, and a real scholarship "Scheme" screen.
- Library and Circulation: a lending-policy conflict with no live screen to settle it Preview · 14 min
- Alumni: the real bulk "Graduate a Class" mechanism, not manual registration · 16 min
- Disciplinary Log · 14 min
- Scholarship and Bursary: the real "Scheme" screen against two guide models · 16 min
9. Dashboard Gadgets 3 lessons
Three competing "20 gadgets" catalogues, and a real, populated dashboard that directly settles which one is actually live.
- The gadget library: three competing 20-gadget lists, and the real dashboard that settles it Preview · 20 min
- Attendance, birthday and financial gadgets in depth · 18 min
- Worked scenario: setting up dashboard gadgets for a role · 16 min
10. Custom Modules 3 lessons
The real, simple Create form settles when fields actually get added, and a genuinely mislabelled guide screenshot for "View Custom Modules."
- Creating a custom module: the real, simple form, and when fields actually get added Preview · 18 min
- Field types, layout, access and a mislabelled guide screenshot · 16 min
- Worked scenario: creating a custom module from scratch · 16 min
11. Help & Support, and Offline Sync 2 lessons
Two genuinely thin areas, covered honestly and briefly rather than padded out — two real links, and one real screen out of four menu entries.
- Help & Support: two real links, honestly Preview · 10 min
- Offline Sync: one real screen out of four menu entries · 10 min
Frequently asked
Is the certificate verifiable?
Yes. Every certificate carries a unique ID and a cryptographic signature. Anyone — an employer or a client — can confirm it instantly on our public verification page, with no login.
Do I need access to the live software?
No. The lessons teach with real, anonymised screenshots of the actual product, so you learn exactly what you'll see on the job. A live tenant helps but isn't required to complete the course or pass the exam.
How long do I have access?
Lifetime. Once you enrol you keep access to the lessons, practice mode and flashcards — including future updates to this course.
What happens if I don't pass the exam first time?
You can retake it — up to 5 attempts, with a 12-hour wait between attempts. Practice mode is unlimited, so rehearse with the same verified question bank until you're ready.
Can my team enrol together?
Yes. Talk to us about group and organisation rates — certifying a whole team is faster and cheaper than one at a time.
Continue your path
Learners taking this course often go on to: