Hospital-IMS for Billing, Cashiers & Insurance Claims Officers
Price it, bill it, collect it, claim it, reconcile it — the whole cash office in Hospital-IMS.
by Sankofa Skills Studio · vetted expert author
What you'll gain
Real first steps, checklists and worked examples you can act on — not just concepts.
Pass a real exam and earn a publicly verifiable certificate employers trust.
Unlimited practice mode + spaced-repetition flashcards, then unlimited exam retakes.
Keep the lessons and every future update to this course, forever.
What you'll cover
7 modules · 27 lessons · timed certification exam
1. The cash office and the Services catalogue 3 lessons
Where billing lives in the menu, what a cashier should and should not be able to do, and the one catalogue that prices every bill: Register Services, View Services, Do Bulk Service Price Edit and Print Service Barcode/Tags.
- Your role, your menu and your privileges Preview · 18 min
- The Services catalogue: Register Services and View Services · 20 min
- Bulk price edits and service barcode tags · 15 min
2. Writing bills on Write Bill 5 lessons
The full Write Bill form as it appears on 5.0.112: patient type, header, two ways to add lines, Sub Total and Total, the CASH / BANK / BOTH payment block, submitting, and finding the bill again in the View Bills family and the aging summary.
- Write Bill header: patient type, patient and store · 18 min
- Adding lines: Barcode /StockID quick-add and the search picker · 20 min
- Totals, payment block and submitting the bill · 22 min
- Touch-Only billing and the View Bills family · 20 min
- Unpaid-Bill Aging Summary and a worked outpatient bill · 18 min
3. Quotations, discounts and printouts 3 lessons
Pre-treatment estimates and turning them into bills, the drug-only View Price List, the three automatic discount screens, and the printout tools: Auto Open Printouts, Printout Authenticity and POS terminal awareness.
- Write Quotation, View Quotation and converting to a bill · 20 min
- Automatic discounts and discount vouchers · 16 min
- Printouts, authenticity checks and POS terminals · 14 min
4. Receipts, deposits, notes and patient ledgers 5 lessons
Taking money on the right receipt screen, the confirmation box, bulk receipts, the receipt registers, the Deposit Register, the broken patient debit and credit notes and their workaround.
- Write Receipt: standalone payments and deposits · 20 min
- Receipts for unpaid bills and bulk receipts · 16 min
- View Receipts and the receipt registers · 16 min
- Deposit Register and patient debit and credit notes · 16 min
- Patients Ledger and General Patients Ledger · 15 min
5. Insurance and NHIS: cover, pre-authorization and claims 5 lessons
The insurance desk end to end: schemes and scheme price lists, patient cover, pre-authorizations, the empty claims register and the confirmed submission workaround from View Bills, claim export and capitation.
- Insurance Schemes and scheme price lists · 16 min
- Patient Insurance Cover · 15 min
- Pre-Authorization: request and respond · 17 min
- Insurance Claims, export and reconciliation · 20 min
- Capitation Run awareness · 13 min
6. Inpatient bills, billing reports and end-of-day cash-up 4 lessons
Billing a discharged inpatient's bed-days without double charging, the Sales reports and analyzers a billing office reads, and the fixed end-of-shift routine that hands reconciled cash to Finance for bank lodgement.
- Bed-Day Charge Run and the discharge bill · 20 min
- Billing reports: payment summary, receipts and comparisons · 16 min
- Sales analyzers, cashier comparisons and commission · 16 min
- End-of-day cash-up and bank lodgement hand-off · 18 min
7. Capstone: a full day at the cash office 2 lessons
One chained day: opening, an outpatient cash patient, an insured patient with pre-auth, a quotation and deposit, an inpatient discharge, an HMO remittance and the cash-up — then a troubleshooting drill.
- Capstone day: from first patient to cash-up · 25 min
- Troubleshooting drill · 15 min
Frequently asked
Is the certificate verifiable?
Yes. Every certificate carries a unique ID and a cryptographic signature. Anyone — an employer or a client — can confirm it instantly on our public verification page, with no login.
Who teaches this course?
A vetted expert author — Sankofa Skills Studio. Every expert course is reviewed and fact-checked before publication, and the author earns a revenue share on your enrolment.
How long do I have access?
Lifetime. Once you enrol you keep access to the lessons, practice mode and flashcards — including future updates to this course.
What happens if I don't pass the exam first time?
You can retake it — up to 5 attempts, with a 12-hour wait between attempts. Practice mode is unlimited, so rehearse with the same verified question bank until you're ready.
Can my team enrol together?
Yes. Talk to us about group and organisation rates — certifying a whole team is faster and cheaper than one at a time.
Continue your path
Learners taking this course often go on to: